AI May Push 11 Million US Workers Into New Careers by 2035
A new report projects AI could push 11 million Americans into new careers by 2035, hitting admin, customer service, and data-processing roles hardest.
Updated

A new report projects that artificial intelligence could force roughly 11 million Americans into new careers by 2035, a scale of occupational change that would touch nearly every major industry in the US labor market.
The figure comes from a study highlighted by KIVI-TV, which frames the displacement as a mass career transition rather than a one-time wave of layoffs. Workers in administrative support, customer service, and routine data-processing roles face the highest exposure, according to the findings. The report's 2035 horizon gives workers and employers roughly a decade to adapt.
For individuals, the projection translates into a concrete market reality: the skills that command a premium today may lose value well before retirement age. A mid-career worker in an AI-exposed occupation now has a measurable incentive to build adjacent skills — moving from data entry toward data quality control, or from routine customer service toward relationship management — before market pressure forces the shift.
The report's framing of "new careers" rather than "unemployment" matters for how workers should read it. The 11 million figure represents people who will need to change occupations, not people who will leave the workforce entirely. That distinction implies retraining pipelines, employer-funded upskilling, and mid-career education will carry unusual weight over the next decade.
Employers face their own version of the pressure. Companies that automate exposed roles will still need workers who can supervise, audit, and correct AI systems — functions that barely existed in job postings five years ago. The report suggests hiring demand will concentrate in these hybrid positions, where domain expertise combines with fluency in AI tools.
The projection carries standard uncertainty. Long-range labor forecasts depend on assumptions about technology adoption rates, regulatory responses, and macroeconomic conditions that can shift significantly over a decade. The 2035 figure is a scenario, not a certainty, and workers should treat it as a planning input rather than a deadline.
Still, the direction is clear. Workers in exposed occupations who begin transitioning now — through certifications, internal mobility, or targeted skill-building — will enter the mid-2030s labor market with far more options than those who wait for displacement to force the move.
Source: Google News: Jobs report
More from Tom Whitfield
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Senior reporter covering regulation, policy and their impact on Job market data and labor economics at Path & Pay.
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